| Problem |
Recommendation |
| The product doesn't work |
- The product does not have enough power or is not plugged into a power source
|
| Wind speed is too low |
- Filter still in film packaging
→Remove the filter from the transparent film packaging and install it correctly.
- The filter is very dirty.
→Use a vacuum cleaner to remove dust
|
| A loud noise when operating |
- A foreign object may be inside the product
→Check inside and remove any foreign object.
- The purifier can be adjusted between quiet, medium and high, if you want
it to be quieter, set the first level.
|
| Strange smell |
- After long-term transportation and closed packaging,there may be a slight
there may be a slight smell at the beginning of use,
but the smell will dissipate quickly after use.
- The filter is very dirty.
→Use a vacuum cleaner to clean the dust on the filter.
→Replace the filter instead of washing it.
- The air cleaner emits a burning smell.
→Immediately stop using this product and unplug.
contact the online store where you purchased.
|